American Way Storage Reviews
Five Locations in Shelbyville | Online Rental | Immediate Access
217-215-3080
Read Customer reviews on American Way Storage in Shelbyville IL. American Way Storage is the premiere Boat/RV and Self Storage Facility in Shelbyville IL. Close proximity to Lake Shelbyville and great customer service.
Scott Justice
1731770700
Wonderful experience. Had a different unit set up for that morning in another town. Went to drop my toy hauler and it would not fit in the unit rented a few weeks before. I called American Way Storage and worked with Taylor H. By the time I drove from Effingham to Shelbyville, she had me set up, contract completed and was ready to put the toy hauler into storage. It was critical that I got it done that day as I went in for a surgery the next day. Tayor was awesome to work with and would recommend American Way Storage for you large or small storage needs. Toy hauler fit with extra room, lights in the unit worked awesome and the unit was very clean. Thank you!!
Jeff Miller
1729206649
Love the storage unit. Our Rv has its own little home there. People I’ve talked to that work there are awesome. Very helpful with all my questions and requests.
Sharlynn Shank Williamson
1729119592
rhonda sharp
1724165783
I've had this storage unit in Shelbyville with American way storage for over a year now and never had any problems with mice or anything that has been a problem for me in the past with other storage facilities , they have different size options to choose from an I got to look at a couple different sizes before I committed to a certain size , it's always clean around the facility and it's well lit around it at night ,it's in a nice area where there's not much traffic on edge of town, the customer service staff has always been very friendly and helpful I like most of all that it's set up on auto pay every month and I get a text prior to remind me of my payment due date which is always the same day and an email of my receipt ,I recommend this facility than any other local and have mentioned it to family and friends looking for a storage unit ,if anyone is like me I'm particular and very concerned with what I keep in storage and want it taken care of free of any possible damages while being stored and I've never been concerned with having to worry about that where it's at now or having to check on it regularly not to mention they have excellent prices for various sizes , you can't go wrong with American way storage
Rebecca Dill
1724090288
Marc Wilson
1723915222
This is a very safe fenced in storage site
Tiffany Stockdale
1723906159
I we have rented our storage shed in Shelbyville from American Way for over a year now. The space is clean, well kept and I love that there are shelves on both sides in ours, they definitely come in handy for things we don’t want sitting on the ground. Customer service has always been awesome. We have only had to contact once! The gate is accessible by PIN, and provides more security. The only thing that we miss is a light. I know at other American Way storage areas they have a light on a timer, so that would be beneficial, but not a deal breaker!
Will Dee
1721292140
great location and the service has been excellent. You feel like a customer not a number.
Courtneyiiqowq88ol Naser
1721231144
Very polite business people. Every time I call to pay my bill, someone answers in the first couple minutes so don’t have to sit on hold forever. Definitely recommend American Way for storage!
Sadie Schloz
1721222114
Perfect place to store our boat
Brad Lockart
1716031696
Great experience with American Way Storage!
Regina Deitering
1713318038
Darci Groves
1713281576
very clean
Ryan Snowden
1713276611
Robert Arter
1708091774
this is a very good company to rent from three units are clean well taken care of. We have two of them two different ones and have no problems with them.
Seth Garren
1708017031
American Way Storage has brought the right solutions to our storage needs. Safe, secure, and easily accessible facilities at a reasonable price.
Clorrisa Yates
1706636647
I love this place, affordable and spacious units and all of my stuff Is safe and secure from the weather.
Darci Groves
1705548297
Great company!
Chris Cubr
1705502346
Very satisfied with the storage facility! Serves the purpose of protecting my fifth wheel from the elements.
Karen Gaston
1702916680
Good people to work with, needed a new seal for the bottom of the door and they took care of it with no problem. Phone people are very nice to work with.
Mike Rohr
1702845619
I shopped around before renting this unit and you won’t find a better unit for the price. It’s safe, secure and easy to access. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
James Smith
1701279433
Excellent storage space clean and with security lights. The staff is great to work with.
cmilb56
1700844769
They were very nice and helpful. Very happy with the unit.
Bruce Shadwell
1700161779
Laura Bejosano
1693950568
Unit was clean and the move in process was easy!
Kevin Kramer
1692280857
Clean, secure storage. Very happy with unit.
Donna Helm
1692038175
Renting storage unit was very easy online.The unit was easy to access and very clean.Location is very secured
Gary Thompson
1691711163
Karen Gaston
1689776615
The people I have been in contact with has been very helpful. They are very courteous and easy to talk to.
jmiller4020
1688159770
Getting set up to rent a unit was super fast and easy. Their website was very intuitive, showed all available units, along with size, cost, and locations. It took me less than 5 minutes and I was able to do it all online.
Regina & Brad Hilbert
1685199455
Clean, safe, and secure.
Jami Lou
1684334397
I enjoyed my business with American Way Storage with the monthly rent and location. The area is well lit at night and easy to access into the grounds to locate your unit. Customer service is available and helpful with any questions but other than that, I have experienced no problems.
Lisa Hoehn
1682847034
American Way went out of the way to get me in a storage unit Fast.Everyone there are friendly and fast. Find, pay, and set up Auto Pay never do I have to worry. Receipt cometo my inbox done.. Do it with American Way have it your way. Lisa Hoehn
Tate Jackson
1682709542
Great experience. They were quick to reach out to me after I inquired online. The woman I spoke with was very informative and helpful. 10/10!
Tor Smith
1681666200
Initially I didn’t get all the information necessary to get into the unit. Customer service was quick to remedy that issue and compensate me for the trouble. Would recommend and use American Way Storage for clean, convenient, and secure storage needs now and in the future.
Corinna
1680199479
